Servicenow Architect

Role: ServiceNow Architect - CMDB/CSDM

Location: Hybrid in Atlanta, GA
Type of Hire - Contract

Required Skills:

• 10+ years in ServiceNow platform, 5+ years in CMDB/CSDM.

• Mastery of CSDM 5.0 framework and ServiceNow platform architecture.

• Deep knowledge of IRE, Discovery, Service Mapping, and Event Management.

• Experience driving CMDB programs across multiple business units or geographies.

• Experience with ServiceNow Platform upgrades, data migration, SNOW and performance tuning.

• Strong expertise in ServiceNow modules: ITSM, ITOM, CMDB, Discovery, Service Catalog, Workflows, and Custom Applications.

• Proficiency in JavaScript, Glide API, REST/SOAP integrations, and ServiceNow scripting (Client Script, Business Rules, UI Policies, etc.).

• Excellent problem-solving skills and ability to manage multiple priorities.

• Strong communication and stakeholder management skills.

• ServiceNow Certified System Administrator (CSA) required; Additional certifications (e.g., CAD, ITSM, Discovery, IntegrationHub) preferred.