Service Technician

Job Title: Service Technician Location: McHenry, IL Travel: Up to 40%, including offshore assignments Position Summary: We are currently seeking a reliable and skilled Service Technician to join our team in McHenry, IL. This position plays a vital role in supporting customers by providing repair, calibration, conversion, training, and demonstration services both in-house and on-site. The ideal candidate will have strong mechanical aptitude, excellent attention to detail, and a commitment to delivering high-quality service. Key Responsibilities: Perform inspections, repairs, and calibrations on tools both in the shop and at customer locations Travel to customer sites (up to 40% of the time), including offshore, to operate and service tools on-site Conduct training and demonstrations for customers on tool operation and maintenance Accurately enter repair and service data into the computer system, including tracking of parts used from inventory Assist with toolbox fabrication and inventory management tasks Provide backup support to other positions as needed to ensure smooth operations Requirements: Ability to lift up to 50 lbs unassisted Comfortable working at heights and climbing ladders or scaffolding Valid driver's license and the ability to rent vehicles for travel Willingness and ability to travel for off-site and offshore assignments Preferred Qualifications: Previous experience in a mechanical, technical, or service-related field Familiarity with calibration equipment and hand tools Strong problem-solving skills and customer service orientation Join our team and take part in a hands-on, dynamic role where no two days are the same. If you're mechanically inclined and enjoy working in a variety of environments, we want to hear from you.