Install Service Technician
Location: Chicago, IL (Travel Required)
Compensation: $32.21/hour (Union Position with Wage Increases)
We're looking for Install Service Technicians to join our team and play a crucial role in delivering and maintaining cutting-edge packaging automation equipment. If you have mechanical and electrical troubleshooting experience and love the idea of working in a fast-paced environment, this could be the perfect opportunity for you.
Why Join Us?
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Established & Growing: Founded in 1923, we specialize in high-quality, durable food packaging equipment. Our niche expertise fuels continued growth, meaning long-term career potential for you.
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Competitive Pay & Benefits: Union-backed role with scheduled wage increases, overtime opportunities, and generous travel per diems.
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Career Advancement: Many of our leaders started in technical roles. This position offers a clear path to heavy earnings within five years. Potential for down the line
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Exciting Work & Travel: After an initial 120-day training period in Chicago, you'll be on the road 50-60% of the time, leading installations across the Midwest and beyond.
What You'll Do:
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Install and maintain cutting-edge automated packaging equipment.
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Troubleshoot mechanical, electrical, pneumatic, and software-related issues.
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Provide on-site training and technical support to customers.
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Collaborate with engineering and service teams to ensure optimal equipment performance.
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Travel regionally and nationally, ensuring seamless installations and customer satisfaction.
What We're Looking For:
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2-5+ years of OEM Technician or related experience (military, packaging equipment, or food manufacturing preferred).
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Strong electrical and mechanical troubleshooting skills (24V-480V experience preferred).
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Ability to read schematics, operate a voltmeter, and diagnose electrical/mechanical issues.
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Self-motivated with excellent communication skills to work independently and with customers.
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Willingness to travel extensively (50-60%), including occasional weekends. -Midwest travel
Additional Perks:
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Paid Travel Expenses: Daily per diem for meals, mileage reimbursement, and company-covered lodging.
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Overtime Pay: Time-and-a-half after 8 hours/day, with double pay for Sundays.
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Comprehensive Training: Learn from experienced technicians before hitting the road.
This is a unique opportunity to build a rewarding career with a company that invests in its people and its products. If you're ready to take your skills on the road and grow with an industry leader, we want to hear from you.
Apply today and start your journey with us.
- Providing high quality repair service on equipment
- Resolve minor customer service issues
- Diagnose, service, and repair
- Perform service, repair and inspections
- Perform preventive maintenance on all service equipment
- Provide technical service to vehicles and equipment
- Provide service to customers while maintaining exceptional customer service
- Install and/or repair a wide range of dock doors and operating systems
- Assess customer's service/repair or installation needs and complete the installation or repair of the product to the customer's satisfaction and complete service documentation
- Assess customer's service/repair needs and complete the repair of the product to the customer's satisfaction and complete documentation
- Make service calls to customers and provide with expert installation and repair service to a variety of propane equipment
- Perform quality vehicle service maintenance and repairs
- Deliver customer cars to service stalls
- Provide exceptional customer service to callers
- Handling the customer service phone lines
- Upgrading customers to service agreements
- Adhere to contractual service agreements per sales and customer service directives
- Providing knowledgeable and courteous repair service
- Maintaining high-quality customer service and care
- Enjoy providing world class customer service