Service Support Representative

Benefits:

Life insurance

Mileage reimbursement bonus

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Re-Bath Michigan is growing. We're the nation's bathroom remodeler, seeking a motivated and energetic Service Support Representative to join our dynamic team. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you.

What You'll Do:

Provide exceptional support to service call customers through phone and written communication.

Master customer resolution processes to deliver 5-star service.

Collaborate with team members to ensure smooth operations.

Frequent travel between the office and warehouse to support tasks and facilitate communication.

What We Hope You Have:

A desire to grow in your role and make it your own. You will have an opportunity to learn directly from Service Management and our Chief Executive Officer.

Adaptability to handle unique service calls and varying daily responsibilities.

Strong multitasking and prioritization skills in a busy environment.

Excellent phone and written communication skills.

A team-oriented mindset with a yes-first attitude.

Keen attention to detail and solid organizational skills.

Proficiency in Microsoft Office (preferred).

Proficiency in Microsoft Office and familiarity with CRM platforms like Salesforce (preferred).

Why Join Us?

Be part of a collaborative and supportive work culture.

Gain hands-on experience in a dynamic role that keeps you moving.

Opportunity to grow and develop your skills.

If this sounds like the role for you, apply today and let's grow together.