Service Secretary

Chattanooga, Tennessee

Sonic Automotive
Job Expired - Click here to search for similar jobs
Company Description

At BMW of Chattanooga, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:
  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.
If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us.

Salary: $15-$17/hr based on experience

(The Receptionist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.00 and $17.00.)

Job Description

Duties and Responsibilities:

• Respond to internet inquiries with courtesy, accuracy, and professionalism.

• Promptly and accurately enter all customer inquiry data into the CRM.

• Generate appointments.

• Conduct phone surveys to assess customer preferences and quality of experience.

• Effectively utilize lead management tools.

• Compile all necessary reports, forms and other documentation on a timely basis.

• Perform other job-related duties as assigned.

• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Qualifications:

• Excellent verbal and written communication skills.

• Background in managing and working with rental fleet vehicles is preferred.

Qualifications

• High school diploma or the equivalent.

• Ability to read and comprehend instructions and information.

• Two years of experience in a dealership position.

• General knowledge of vehicle mechanical operations.

• ASE certification preferred.

• Sales experience preferred.

• Professional personal appearance.

• Excellent oral and written communication skills.

• All applicants must be authorized to work in the USA

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's eas

Additional Information

All your information will be kept confidential according to EEO guidelines.
Date Posted: 03 April 2025
Job Expired - Click here to search for similar jobs