Summary The Service Sales Manager is accountable for selling maintenance contracts and associated services throughout North America; utilizing standard and customized service plans and products; administrating the GDCTAI portfolio of contracts which has an aggregate value in excess of $60 million annual revenue and to include direct and indirect customer negotiations, service plan / product pricing, and other associated administrative functions.
Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Service Contract Sales - Develop and price standard and custom service plan offerings and related maintenance services products.
- Sell service contracts throughout North America by direct sales interaction with external Customers and indirectly through GDCTAI Account Managers and Third-Party Business Partners.
- Represent GDCTAI in both direct and indirect contract negotiations, including multi-year and multi-million dollar value.
Service Contract Portfolio Administration - Administrate service contract renewals.
- Sell, negotiate, and administrate contract modifications.
- Manage billing schedules, payment terms, and payment reconciliations.
- Provide on-going customer support and dispute resolution.
- Generate various business and performance reports for internal and external stakeholders.
- Ad hoc customized quotations for services and products.
Required Skills/Knowledge - Excellent negotiations skills.
- Excellent customer relationship skills.
- Proficient with business and legal contract terms.
- Able to knowledgeably discuss with legal counsel, internal and external stakeholders.
- Working knowledge of internal control standards/principals.
- Must possess a strong understanding of business processes and be able to communicate details to all levels of the organization.
- The ability to work independently or in a Team to achieve objectives.
- Excellent oral and written communication skills with ability to interact professionally and confidently with Executive Management, G+D Directors, G+D Shareholders, Regulators and Investigators.
- Advanced user of Microsoft Office applications (ex. Excel, Word) and Adobe Pro.
- Proficient with Salesforce and SAP.
Travel Required - Requires occasional domestic and international travel to Customer locations, trade shows, G+D headquarters in Munich, Germany.
Required Education & Experience - Bachelor's Degree in Business Administration and 5+ years experience, or 7+ years demonstrated experience in a Service Sales role.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Giesecke+Devrient Currency Technology America, Inc. endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at or .
Giesecke+Devrient Currency Technology America, Inc. is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
We are looking forward to receiving your application.
Giesecke+Devrient Currency Technology America, Inc.
45925 Horseshoe Dr, Sterling, VA 20166
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