Service Planning and Admin Support Specialist

Our client is currently seeking a Service Planning and Admin Support Specialist for a long-term contract opportunity in Ridgefield Park, NJ.

Overview
This role supports B2B service planning and administrative operations, focusing on cross-functional collaboration, project support, and reporting for leadership. It requires bilingual Korean/English proficiency and strong experience in project and administrative management.

Responsibilities

• Support B2B VD CARE Team with service planning and administrative tasks

• Assist in project documentation, report generation, PowerPoint creation, and meeting recaps

• Collaborate across departments to enhance B2B customer satisfaction

• Prepare reporting materials for senior leadership and Global HQ in Korea

• Contribute to the development and improvement of B2B service processes in line with customer expectations

• Support strategic planning and preparation to achieve team objectives

Requirements

• 5+ years of administrative and project management experience

• MUST BE Bilingual in English and Korean (verbal and written)

• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint

• Strong project and program management capabilities

• Proven ability to plan and execute projects or events successfully

• Effective interpersonal skills with the ability to collaborate across all organizational levels

• Ability to manage responsibilities in a fast-paced environment

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.