Service Now ITSM Engineer

Dallas, Texas

Syntricate Technologies

Required Skills:

Excellent communication and interpersonal skills
Ability to work well under pressure and meet deadlines
ServiceNow knowledge excellent managerial skills and ability to collaborate with team members.
Ability to analyze a high volume of technical data and work in a fast-paced environment.
Strong problem solving, analytical, and time management skills.
Provides leadership in any one of these key ITIL areas: Incident Mgt, Problem Mgt, Change Mgt and Event Mgt.
Work independently to lead resolution activities for complex enterprise impacting MIs, MICs and impactful incidents by engaging IT resources throughout the organization.
Prioritize incidents according to their urgency and influence on the business and assign priority to the major incident as per the specified guidelines

Date Posted: 05 May 2025