Service Manager
Shrewsbury
53'000 - 56'000 % Bonus + Regionalised Patch + Industry Leader + Stability + Progression + ' Immediate Start'
Are you an experienced Service Manager looking to take the next step in your career with a company that values loyalty, expertise, and long-term commitment? This company is a well-established name in the forklift and material handling industry, known for there reliability, industry-leading products, and strong customer relationships.
As this industry leader continues to grow, they are looking for a dedicated and proactive Service Manager to lead there service operations, ensuring top-quality support for their valued clients and maintaining the high standards reputation is built on.
As A Service Manager You Will Have:
- Proven track record in managing a service team within engineering
- Sales / Customer facing experience
- Full Clean Driving License
Your Role As a Service Manager Will Include:
- Managing and developing a team of skilled service engineers and coordinators.
- Overseeing all service operations, from breakdown response to planned maintenance and aftercare.
- Ensuring efficient job scheduling, fast response times, and high-quality service delivery.
- Maintaining strong relationships with customers and upholding service contracts.
- Working closely with senior leadership to enhance service offerings and operational efficiency.
- Reporting on key performance metrics and driving continuous improvement.