Service Managers Wanted: Lead a High-Performing Team in Dorchester.
Are you an experienced Service Manager looking for a rewarding opportunity in Dorchester
This is an excellent opportunity for a Service Manager in Dorchester to lead and develop a team of skilled staff. You'll be instrumental in ensuring exceptional customer service and operational excellence.
What's in it for you?
Your Responsibilities:
Manage a team of staff at the depot, ensuring excellent customer service is consistently delivered.
Oversee staff training, development, recruitment, and appraisals.
Ensure the health and safety of all employees and customers is met and all regulations are respected.
Complete daily, weekly, and monthly records, reports, and documents accurately.
Assess staff levels and capability to align recruitment and retention with future requirements.
Sell labour and optimise utilisation and efficiency to achieve targets for aftersales absorption.
Demonstrate an excellent understanding of the field operation of all machines, and be able to instruct customers/operators in their safe and efficient use, a key skill for an Agricultural Service Manager.
Handle customer enquiries and resolve disputes in an effective, professional, and timely manner.
What we're looking for:
Strong leadership and people management skills.
Excellent time-management abilities.
Strong communication and organisational capabilities.
Being conversant with the maintenance and service requirements of all machines sold.
Computer literate with extensive knowledge of at least one recognised dealer management system.
Experience as an Agricultural Service Manager or Automotive Service Manager is highly advantageous.
A desire to lead and succeed in Dorchester.
If you are a motivated and experienced Service Manager looking for a challenging and rewarding role in Dorchester, apply now.
Apply now.
Contact Mel Dickinson regarding Job Number INDCOMMERCIAL / (phone number removed).
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.