Service Engineer

Swansea, West Glamorgan

Johnson Controls, Inc.
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What We Offer:

  • Competitive Salary:Industry-leading compensation.

  • Comprehensive Benefits Package:Including pension, life assurance, employee assistance program, referral scheme, and discounts on high street brands and Johnson Controls security products.

  • Training Opportunities:Extensive product and cross-training with excellent resources.

  • Supportive Environment:Collaborative team atmosphere.

  • Safety Commitment:Dedication to safety through our Zero Harm policy.

  • Business Resource Groups:Access to various business resource groups.

  • Values Training:Training on our company values.

Key Responsibilities:

  • Conduct service and maintenance of extinguishers

  • Participate in call-out rota as required

  • Communicate effectively with customers to ensure satisfaction and service excellence

  • Identify and resolve faults through thorough inspections

  • Adhere to quality procedures and complete necessary documentation

  • Travel to various sites as needed

Key Competencies & Attributes:

  • Strong communicator with clients, staff, and colleagues

  • Skilled at building and maintaining relationships

  • Able to collaborate across teams and influence key stakeholders

  • Highly organized with strong time management skills

  • Works well under pressure and adapts to challenges

  • Effective negotiator with problem-solving abilities

  • Professional, punctual, and well-presented

  • Motivated by incentives and results-driven

  • Hardworking and committed team player

  • Demonstrates integrity and trust in all interactions

Preferred Experience & Qualifications:

  • Previous experience in the fire protection industry, specifically extinguisher servicing and maintenance

  • Proficiency in using hand tools

  • Ability to work independently and take initiative

  • Full UK driver's license required due to travel commitments



Date Posted: 11 May 2025
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