Service Engineer 5

Job Title: Service Engineer 5
Location: Remote
Pay Range: $65/hr. - $70/hr.
Duration: 6 - 18 Months Contract

We are seeking an experienced Service Engineer 5 to contribute to the design, development, and implementation of large-scale systems and processes. This role requires a highly skilled professional with strong competencies in data structures, algorithms, and software design. The ideal candidate will have a deep understanding of service and process design methodologies, as well as hands-on experience in troubleshooting and continuous improvement initiatives.

Top 3 Hard Skills Required

• Minimum 10 years of experience in computer science, with strong expertise in data structures, algorithms, and software design.

• Minimum 10 years of experience in large-scale systems process design and development.

• Minimum 10 years of experience in troubleshooting and unit testing for both new and legacy production systems.

• Bachelor's degree in computer science, Computer Engineering, or a related technical field.

Key Responsibilities:

• Design, develop, implement, test, and maintain business and computer applications software or specialized utility programs, including mainframe and client/server applications.

• Enhance and fine-tune sophisticated service and process design projects.

• Lead design thinking sessions to drive innovation and improvements.

• Implement and manage Continuous Improvement methods.

• Gather and analyze system requirements, document specifications, and develop process-focused solutions to meet business needs.

• Analyze and review enhancement requests and specifications.

• Implement system software and customize solutions based on client requirements.

• Prepare process specifications and test flow plans.

• Modify existing programs to align with new standards and conduct unit testing.

• Assist with quality assurance definitions and post-implementation validation.

Preferred Qualifications:

• Experience with Service and Process Design methodologies.

• Familiarity with leading Design Thinking sessions.

• Strong process and end-user documentation and diagramming skills.

• Hands-on experience with Continuous Improvement implementation.

• Certifications or experience in one or more of the following methodologies:
o Rummler-Brache
o CMMI
o Lean/Agile
o Lean/Six Sigma
o Scaled Agile (SAFe)
o ECBA, CCBA, or CBAP (Business Analysis Certifications)
o AAC (Agile Analysis Certification)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you.

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.