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Hi,
Hope you are doing well.
Title: Service Desk Analyst
Location : Plano, Texas( Onsite role from day one)
Duration: Long term
Job Details:
Experience in a Service Desk Analyst role
IT Support in a global organization.
Flexible for rotational shifts (between 5am to 5pm CST)
Flexibility in shifting schedules: Yes.
Experience in delivering customer service through multiple channels including Inbound and Outbound calls, chat and Self-service.
Experience Identifying and diagnosing issues and problems
Proficient in supporting problem identification
Windows XP, 7, 8, 10 and Server PCs and MacOS support
TCP/IP networking, DNS, and printer configuration
Ticketing Tool, ServiceNow, Active Directory
Networking
Good Communication Skills
Thanks & Regards,
Ranjith Kumar Vemula
Account Manager
Phone: / Ext: 261 Fax:
Email ID:
Date Posted: 19 May 2025
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