Benefits: - 401(k) matching
- Competitive salary
- Employee discounts
- Paid time off
- Training & development
Jensen-Akins is looking for a talented Service Dept. Administrative Assistant to join our team.
For over 3 decades, Jensen Atkins Hardware & Appliance has been a trusted name in the Northwoods community. Through our strategic partnership with BrandSource, a national buying group, we leverage
$25 billion in buying power, enabling us to compete with the largest retailers in the region. At the same time, we maintain the flexibility to provide the exceptional, personalized service that our Northwoods customers have come to
know, expect, and TRUST You will be responsible for supporting the Service Department to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. You play a key role in helping our team stay efficient so we can serve our customers.
Responsibilities:A typical Day in the Life of a Service Department Administrative Assistant A day for a
Service Department Administrative Assistant at Jensen Akins can be unpredictable.
Each day is different depending on the issues that arise. The
Service Dept. Administrative Assistant may be tracking and fixing shipping orders at one point and then meeting with warehouse and sales employees for status updates and logistics. OR maybe calling customers to coordinate delivery info.
Each day involves reviewing orders, taking care of special situations, making plans for future shipments, and correcting problems.
It's being nimble and being able to multi-task- Perform general office duties, including drafting service request tickets, and creating and maintaining digital files.
- Manage Service Tech Appointment Calendar.
- Prepare reports to ensure accuracy and efficiency.
- Invoice service tickets and process payments.
- Order supplies.
- Process warranty claims.
- Respond to customer inquiries in a timely professional manner.
Qualifications: - 2+ years of office and/or customer service experience
- Above-average computer skills
- Strong attention to detail, solid organization, and time management capabilities
- Outstanding written and verbal communication skills
- Self-motivated with the ability to manage multiple priorities
Benefits/Perks: - Paid Vacation
- Store Discount
- Great Working Environment
- 401 (K) Matching
Compensation: $16.00 - $19.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.