Job Title: Service Coordinator
Location: Indianapolis, IN
Industry: Plumbing Family-Owned Business
Employment Type: Full-Time On-Site
Salary: $48,000 - 55,000
About Us:
We're a family-owned plumbing company in Indianapolis known for quality service and a strong team culture.
Position Overview:
We're hiring a Service Coordinator with at least 5 years of experience and working knowledge of Vista by Viewpoint. This role handles scheduling, dispatching, and customer communication to keep our service team running smoothly.
Key Responsibilities:
-
Schedule and dispatch service calls
-
Enter and update work orders in Vista
-
Communicate with customers and field technicians
-
Track job progress and follow up as needed
-
Assist with billing, invoicing, and daily reporting
Requirements:
-
5+ years in a service coordinator or dispatcher role (plumbing/construction industry preferred)
-
Proficient in Vista by Viewpoint
-
Strong communication and organization skills
-
Comfortable in a fast-paced, team-focused environment
What We Offer:
-
Competitive pay
-
Family-oriented work culture
-
PTO, paid holidays, and long-term stability