Service Center Administrator

Houston, Texas

Sulzer Pumps (US) Inc.
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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main tasks and responsibilities:
  • Answers incoming calls from customers, sales offices, service centers, and in-house personnel when department staff members are not available.
  • Processes parts orders to factory and performs order entry for parts, repair and service orders through service center.
  • Enters and processes purchase orders and matches vendor invoices, receiving documents and prepares accounts payable batches.
  • Reviews and verifies job costs for accuracy and prepares and mails customer invoices.
  • Performs collection calls, answers inquiries, and works with service center personnel relative to accounts receivable.
  • Enters daily payroll and prepares required reports for service center management.
  • Manages personnel files, Workers Compensation, and other human resource issues.
  • Ensures all involved disciplines are kept abreast of departmental and service center concerns.
  • Supports, cooperates with, and participates in company-wide LEAN and EHS Managemet System, which includes following all safety, health, and environmental policies and procedures.
  • Supports and cooperates in company-wide Quality Management efforts.
  • Performs other duties as assigned.
To succeed in this role, you will need:
  • High school diploma or equivalent and AA degree in accounting or equivalent strongly preferred.
  • Minimum of three (3) years experience in gaining product knowledge, and an understanding of company organization as it relates to department activities
  • Ability to operate office equipment such as computer, calculator, copier, and fax machine
  • Strong computer skills, with proficiency in latest Microsoft software
  • Demonstrated written, verbal, and interpersonal skills
  • Strong organizational ability and detail orientation
What we offer you:
  • 15 days of paid time off and 12 company-paid holidays
  • 401k plan with a 6% match
  • Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
  • Health savings account matching
  • Motivating wellness program
  • Employee Assistance Program
  • Paid paternal leave
  • Gym re-imbursement
  • Service Awards
  • Referral Bonuses
No visa or work permit support can be provided for this role

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in the USA.

Date Posted: 28 May 2025
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