Job Summary: We are seeking an energetic Service Coordinator. The right person will enjoy a fast-paced environment, is a proactive problem solver, and strives to be an integral part of the team and the success of the company. They will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL.
Job Description: Core Duties
- Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services
- Assist with creating and maintaining installer schedules and scheduling of customer installs
- Track order progress and communicate with customers accordingly
- Check-in vehicles and inspect for pre-existing damages
- Creating estimates, invoicing and billing
- Reporting and processing of RA's and payment credits.
- Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
- Create are review job lists for all locations
- Assisting the Market Manager with administrative and office work as needed
- Occasionally helping to shuttle vehicles from one location to another (current driver license required)
- Other duties as assigned
Job Requirements
- High School Diploma or GED
- 2+ years experience preferred in a sales or administrative role
- Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
- Ability to communicate professionally and effectively
- Excellent phone, interpersonal, and organizational skills
- Demonstrates a sense of urgency and timeliness
- Ability to work independently with limited supervision
- Demonstrates a sense of urgency and timeliness
- Ability to work independently with limited supervision
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.