Service Advisor

Union City, Georgia

ZT Automotive

Job Type

Full-time

Description

Greeting customers and directing them to an available technician
Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
Answering customer questions about service outcomes and consulting with technicians when necessary
Informing customers about potential cost savings and warranty protections
Assisting customer with deciding to fix their car through the dealership's shop or trading the vehicle in
Overseeing and managing the service center's scheduling and workflow
Informing customers of changes in service or when their vehicle is ready to be picked up

Requirements

Greeting customers and directing them to an available technician
Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
Answering customer questions about service outcomes and consulting with technicians when necessary
Informing customers about potential cost savings and warranty protections
Assisting customer with deciding to fix their car through the dealership's shop or trading the vehicle in
Overseeing and managing the service center's scheduling and workflow
Informing customers of changes in service or when their vehicle is ready to be picked up

Date Posted: 28 May 2025