Service Advisor

Overview:
One of our top clients is looking to add a Service Advisor to their team to assist in checking in customers, working with numerous departments to gain updates on services, and upsell products/services. This position does offer a competitive base salary as well as a strong commission and bonus structure.
Additional Responsibilities Include:

Greeting customers and directing them to an available technician
Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
Answering customer questions about service outcomes and consulting with technicians when necessary
Informing customers about potential cost savings and warranty protections
Assisting customer with deciding to fix their car through the dealership's shop or trading the vehicle in
Overseeing and managing the service center's scheduling and workflow
Informing customers of changes in service or when their vehicle is ready to be picked up
Remain at or surpass standards.
Meet all metrics and standards that management sets.
Process all documentation to related parties as needed.
Complete trainings as required by management.
Skills & Qualifications:

Service Administration
Customer Service
Administrative Support
Upselling
Collaboration
Pay and Benefits
The pay range for this position is $35360.00 - $39520.00/yr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Simsbury,CT.
Application Deadline
This position is anticipated to close on Jun 23, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.