Service Advisor

Are you looking for a job that combines your amazing people skills with your enthusiasm for cars and customer service? Our customers' lives and lifestyles are dependent on having safe, reliable transportation. Zimbrick Volkswagen of Middleton has a rare VW Service Advisor opportunity available. They trust our service advisors to make recommendations that will keep their vehicles at peak performance and safe. You will be a key contributor of providing Outstanding Customer Service by ensuring vehicles are fixed right the first time.

What We Provide

Best of Madison Auto Dealer

United Way Community involvement

Paid in-house and manufacturer training and mentorship

State of the Art Multi-Point inspection tool

Experienced Service and Parts staff

Full benefits package including 401k, match and profit sharing

What You Will Do

Listen to customer concerns and recommend appropriate diagnostic services and repairs

Provide accurate estimates

Coordinate services or repairs with technicians and parts department

Excellent follow-up with customers on repair status and charges for repairs

Keep up-to-date knowledge of technical bulletins

What You Will Bring

Solid work ethic

Positive and professional attitude

Ability to build rapport and trust with customers

Ability to demonstrate the company's Core Values every day

Requirements

A valid driver's license and good driving record

Must be 18 years or older

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.