Service Advisor

Jefferson, Ohio

FYDA FREIGHTLINER GROUP
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Job Details

Job Location
Columbus, Oh - West Jefferson, OH

Position Type
Full Time

Job Category
Customer Service

Description

Fyda Freightliner Columbus is an Elite Support Certified dealer of new Freightliner trucks and Crane Carrier vocational severe-service vehicles, and carries a large inventory of all-makes of pre-owned trucks. Fyda Freightliner Columbus is the largest retailer of new and used Expediters in the United States. Serving the Columbus transportation industry hub since 1985, we operate as a full-service commercial truck dealership and body shop.

Essential Duties and Responsibilities (but not limited to):
  • Greet customers and obtain necessary information for billing and details of repair/rental.
  • Review warranty of vehicle, generate repair order and prepare it for dispatching.
  • Communicate repair progress with customer.
  • Obtain authorizations for repairs.
  • Assist in filling and office organization.
Qualifications

Education and/or Work Experience Requirements:
  • Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.
  • Ability to work independently and to meet deadlines.
Physical Requirements:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
  • Must be able to listen and speak clearly on telephone.
Fyda Benefits:
  • Excellent pay based on experience
  • Paid time off
  • Paid holidays
  • Paid uniforms
  • Paid hospitalization & prescription program
  • Excellent 401K programs
  • Dental insurance available
  • Flex spending available
  • On-site gym
  • Great working atmosphere
  • Drug free workplace
Date Posted: 18 March 2025
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