McGrath Harley Davidson Quad-Cities is seeking a Service Advisor to join our Service Department. For the last 72 years, our team has worked relentlessly to establish McGrath as the trusted name in automotive sales and service in Eastern Iowa. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be a part of a winning team, apply now.
Responsibilities: - Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications: - Organized and friendly personality
- Ability to manage multiple client vehicles
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check
Benefits: - PTO Starting Day 1.
- Health, Dental, Vision Insurance.
- 401k + Company Match.
- Growth Opportunities - 97% Promotion Within.
- Collaborative and Fun Culture
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