Service Advisor

Join the dynamic team at Fox GMC in Comstock Park, MI, as a Full-Time Service Advisor. This onsite position offers a unique opportunity to be at the heart of our customer-centric operations, where your problem-solving skills will shine. You'll engage directly with customers, ensuring their service experience is exceptional. Working in a fun and high-performance culture, you'll collaborate with a forward-thinking team that values integrity and excellence. Your role will not only enhance your automotive knowledge but also allow you to contribute to an environment where every voice matters.

You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Embrace the challenge of delivering top-notch service while building lasting relationships and making a difference in our customers' lives. Apply today to be part of something exciting.

Your day to day as a Service Advisor As a Full-Time Service Advisor at Fox GMC, you can expect a fast-paced and engaging work environment. Your day-to-day responsibilities will involve greeting customers, listening to their needs, and guiding them through the service process with expertise and care. You'll be expected to communicate effectively with both customers and technicians, ensuring that all service requests are handled efficiently.

Your schedule will be Monday through Saturday, providing you with a day off during the week to maintain work-life balance. You'll take ownership of managing service appointments, following up with customers, and ensuring high-quality service delivery. Collaboration with team members will be crucial as you work towards creating a positive experience for every customer.

Embrace the excitement of problem-solving and enhancing customer satisfaction on a daily basis.

What you need to be successful To thrive as a Full-Time Service Advisor at Fox GMC, you will need a blend of interpersonal and technical skills. Strong communication abilities are essential, as you will interact with customers, listen to their concerns, and convey service recommendations clearly. Problem-solving skills will be crucial in addressing customer issues and ensuring their satisfaction.

Additionally, a customer-centric mindset is vital; you'll need to prioritize the needs of the customer and create a positive experience from start to finish. Attention to detail will help you manage service requests accurately and efficiently. Being adaptable and open to learning will also serve you well in this dynamic environment.

A collaborative spirit is important, as you'll work closely with your team to deliver excellence in service. Embrace the opportunity to develop these skills and contribute to a high-performance culture at Fox GMC.

Make your move If you think this job aligns with your requirements, apply today.