Service Advisor Assistant - Mercedes-Benz of the Lehigh Valley

Allentown, Pennsylvania

Vinart Dealerships
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Company Description:
Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned vehicle dealership and a full-service vehicle reconditioning center.

Vinart has about 400 employees and is continuing to grow. We promote from within and offer continuous career advancement opportunities within the automotive industry. We strive to help our employees succeed and reach their full potential within the company. We provide a fun, high-energy company environment. If you are interested in adding to our excellent company culture, Apply Now.

Schedule: Monday- Friday 8am-5pm

Company Benefits:

Health insurance + dental, vision and disability = eligible after 60 days

Employee discounts on products, parts, and services

Employee Tickets to the PP&L Center & Iron Pigs

PTO

401(k) and matching retirement program

Flexible spending account

Company Paid Life insurance

Growth and Advancement Opportunities

Job Purpose: Assist the Service Advisor with clerical and administrative needs to enhance the customer experience via paperwork processing, answering phone calls, payments processing, and other duties as assigned. Administrative/ Customer-service based role in the service department.

Essential Duties and Responsibilities:
  • Processing paperwork
  • Work directly with 3rd party vendors regarding claims/payments
  • Loaner process check out
  • Reviewing technician notes
  • Following up with customers regarding vehicle completion
  • Answering phones
  • Checking out customers once service is completed
Minimum Qualifications (Education, Experience, Skills)
  • HS Diploma/ GED
  • Customer-service oriented
  • Phone etiquette
  • Communication skills
  • Experience with MS Office a plus, not required
  • Professional appearance
  • Typing/ computer skills

EEOC: Vinart Dealerships is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or age. Vinart Dealerships is committed to ensuring a diverse and inclusive workplace, and we comply with all applicable laws and regulations regarding non-discrimination and equal opportunity.
Date Posted: 02 June 2025
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