Server

Dubuque, Iowa

Grand Harbor Resort
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Job Summary:

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.

Benefits such as:

For all team members:
  • Eligibility to enroll in the 401(k) after 6 months of service.
  • 100% match at 3% contributions, 50% up to 5%.
  • Paid Time Off - Sick & Vacation
  • Holiday Pay
  • Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
  • Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.
For regular full time team members/leadership team:
  • We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
Duties/Responsibilities:
  • Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
  • Distributes menus and presents the daily specials.
  • Answers questions regarding the menu.
  • Takes food and beverage orders and delivers them to the kitchen.
  • Delivers food, beverages, condiments, and other requested items to customers.
  • Ensures that food is prepared correctly and to customers' satisfaction; returns incorrect or improperly cooked orders to kitchen.
  • Collects plates and clears the table as customers finish their meals.
  • Prepares customers' checks and collects payments.
  • Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
  • Performs other related duties as assigned.
Required Skills/Abilities:
  • Excellent interpersonal and customer service skills.
  • Well-organized with ability to take and place food and beverage orders accurately.
  • Ability to operate point-of-sale systems.
Education and Experience:
  • Must be at least eighteen years of age.
  • Previous experience as a server preferred.
  • Must successfully complete restaurant's training course.
  • Bartender license or certificate may be required depending on state, local laws.
Physical Requirements:
  • Prolonged periods of standing and walking.
  • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Date Posted: 23 April 2025
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