Server

Job Type

Full-time

Description

The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Server at our StepStone Hospitality managed hotel. As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment.

• Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.

• Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.

• Memorize menu selections and wines including being familiar with daily specials and basic ingredients.

• Use proper verbiage and etiquette including serving ladies first

• Write order on check or memorize order.

• Relay order to kitchen and service bar utilizing point of sale system

• Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.

• Total bill and accept payment or refer guest to cashier.

• Ladle soup, portion pies and desserts, and brew coffee.

• Clear and reset counters or table at conclusion of each course.

• Assist in cleaning and wiping down of service areas and prep areas

• Notify a manager immediately of any guest complaints.

• Use proper etiquette guidelines for seating guests.

• Ask department telephone using proper telephone etiquette

• Practice and observe all safety rules and procedures.

• Assist all service personnel in any duties as requested.

• Maintain and follow all cash handling procedures.

• Ability to accurately use various office software.

Requirements

• Minimum lifting of 50 pounds.

• Pushing, bending, stooping, upward reaching, manual dexterity.

• Hearing, writing, typing.

• Minimum pulling of 50 pounds.

• Other duties may be assigned.

Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are an Equal Opportunity Employer - EOE/M/F/D/V