Server Hardware Technician

Job Title: Server Hardware Technician - 12 Month Contract

Location: Memphis, TN

Duration: 12 Months (Contract)

Position Type: Full-Time, On-Site

About the Role

We are seeking a skilled and motivated Server Hardware Technician to join our team for a 12-month, on-site contract. In this role, you will be responsible for installing, maintaining, troubleshooting, and repairing Dell PowerEdge XE server hardware in a data center or enterprise environment. This position is ideal for a hands-on technician with experience in server infrastructure and a passion for reliable hardware operations.

Key Responsibilities

• Install and configure Dell PowerEdge XE servers according to provided guidelines and best practices.
• Diagnose and resolve hardware issues, including component-level troubleshooting (memory, CPUs, drives, etc.).
• Perform routine maintenance and firmware updates to ensure optimal server performance and uptime.
• Coordinate with remote engineering and support teams for escalated issues.
• Maintain accurate documentation of all work performed, including service logs, hardware inventory, and incident reports.
• Follow proper ESD and safety protocols during all service tasks.
• Participate in rack and stack activities, cable management, and labeling for data center compliance.
• Ensure all service activities meet SLA and quality assurance standards.

Qualifications

• 2+ years of hands-on experience with enterprise server hardware, preferably Dell PowerEdge platforms.
• Strong understanding of server architecture and components (RAID, memory, BIOS, iDRAC, etc.).
• Familiarity with Dell OpenManage and diagnostic tools.
• Ability to lift and install server hardware into racks (up to 50 lbs).
• Excellent troubleshooting and analytical skills.
• Strong communication skills and ability to work independently at a single site.
• Industry certifications (CompTIA Server+, Dell EMC certifications, etc.) are a plus.

Additional Details

• This role is onsite only - remote work is not available.
• Must be eligible to work in the U.S. and pass background screening as required.
• Standard work hours are insert hours , with occasional after-hours or weekend work depending on maintenance schedules.