Are you passionate about providing amazing service, detail oriented, and enjoy working with a team? Join our team of dedicated professionals who take pride in providing engaging guest experiences. Applicants should have a working knowledge of full-service dining.
Purpose Statement The job of Server was created to provide high-quality, professional service of food, beverages, and assistance to all guests of the restaurant
Essential Functions- Must work on-site and hold a current Food Handler's Card and MAST permit to accurately serve alcohol in compliance with the Alcohol Serving Policy of the company and in accordance with all state and local statutes which apply to alcohol serving and sales.
- Assures beverages are prepared and presented in accordance with company recipes and guidelines.
- Accurately enters all guest orders, into the POS system.
- Effectively merchandises, sells, and serves food and alcoholic and non-alcoholic beverages to guests.
- Successfully uses all technology tools of the company per company guidelines, including but not limited to proper table side order entry into point of sale (POS), processing credit cards tableside, and using the designated reservation platform.
- Effectively communicates information regarding guest requests to management.
- Assures that all guest concerns are addressed promptly through direct intervention of the manager on duty or in their absence the designated Person In Charge (PIC).
- Immediately reports any mechanical and/or facility issues to management.
- Assures bathrooms, host station and dining areas are clean and stocked appropriately, as per company procedures and guidelines.
- Assures all guest seating areas are correctly cleaned as per company procedures and guidelines.
- Fully complies with all company policies, including but not limited to the: Alcohol Serving Policy, Tip Pooling Policy and Dress/Appearance Policy.
- Complies with all procedures of the company including but not limited to; The Steps of Service Procedures and Cash Handling Procedures.
Additional Functions- Must be able to remain professional and be flexible in a changing environment.
- Must be able to communicate effectively orally and in writing as per the company's formal communication procedures.
- Successfully interact with, crewmembers, guests and managers.
- Serves as an effective team member.
- Maintains a clean uniform at all times.
- Backs up co-workers as needed.
- Perform other duties as assigned.
Working Environment This position is primarily conducted indoors, including in a kitchenbwith exposure to hot surfaces, and sharp objects, with some work also done outdoors in allbtypes of weather conditions.
- Must be 21 years of age.
- The individual must be able to lift and carry at least 50 pounds.
- Must be able to walk and stand for entire shift minus break times.
- The individual must have small motor movements which are associated with cutting, pouring, reaching, holding, and grabbing objects.
- Must have a visual acuity which assures the individual can read all recipes, safety instructions and other critical information needed to perform the job.
- Must have a hearing acuity which assures the individual can hear and understand verbal instructions when equipment is operating in the kitchen, guest orders, and manager instructions.
We offer
Minimum wage (Hourly. tip potential).
401(k) Retirement Plan with Employer Contributions for qualifying employees (subject to the conditions of the plan).
Discounts on food & beverage in our restaurants.
Opportunity for advancement.