Apply for this Job
Position: Voice Engineer III
Location: Scott AFB, IL (Onsite)
Duration: Full Time
Salary: $170K
Clearance: Top Secret Or Higher Overview of Position:
We are seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring, and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential. Job Responsibilities:
Responsible for implementation and technical support of Cisco Unified Communications related technologies.
2nd and 3rd level support of existing systems.
Provide installation, transition, and cutover of components of the systems.
Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis.
Test and Integration.
Gather trend analysis data on systems and provide input for resource planning.
Provide real-time usable statistics to aid with troubleshooting.
Upgrades to all supported VoIP / UC systems.
Monitoring of Managed Services UC customers via 3rd party network monitoring software.
Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards.
Perform other Voice technology-related duties as assigned. Experience/Skills:
5+ years as a Cisco Voice Engineer.
CUCM/Unified Communications.
Cisco Unity.
UCCX Scripting.
Routing/Switching. Education:
BA/BS. Certifications:
IAT II certification required.
CCNP Collaboration. Clearance: A Top-Secret clearance is required to be considered for the position.
Must be a U.S. Citizen and pass a background check.
Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested.
Date Posted: 07 April 2025
Apply for this Job