Are you passionate about innovation and technology? Do you thrive on tackling complex challenges in a dynamic and collaborative environment? At Capital One, you will be part of an energetic team of innovators, problem-solvers, and disruptors who are dedicated to meeting real customer needs. We are searching for experienced
Senior Virtualization Platform Engineers who want to drive transformative technology solutions.
Responsibilities: - Deploy, manage, and maintain virtualization platforms, including Amazon Workspaces and Citrix, within the Amazon Web Services (AWS) environment.
- Proactively identify and escalate support issues related to virtualization platforms.
- Lead troubleshooting efforts during high-severity incidents to ensure quick recovery.
- Diagnose and resolve vulnerabilities for Windows-based desktops.
- Monitor, troubleshoot, and escalate production issues in compliance with operational processes affecting desktop infrastructure.
- Collaborate with other IT team members to resolve complex problems and implement operational improvements.
- Create and maintain thorough documentation for all IT systems and services supported by our team.
- Provide user training on software while promoting IT policies and procedures.
- Participate in service capacity planning, demand forecasting, and system tuning.
- Exhibit excellent problem-solving skills along with strong oral and written communication abilities.
Basic Qualifications: - High school diploma, GED, or equivalent certification.
- A minimum of 4 years of experience with Citrix applications or Virtual Desktop platforms (such as Citrix Studio, Citrix Director, Workspace Environment Manager, Dizzion, or AWS Workspaces).
- At least 3 years of scripting experience (PowerShell or Python).
- A minimum of 2 years of experience working in AWS environments.
- At least 2 years of experience with endpoint management.
Preferred Qualifications: - Bachelor's Degree or military experience.
- 6+ years of experience with Citrix applications or Virtual Desktop platforms.
- 4+ years supporting Windows-based virtual desktops.
- 4+ years of scripting experience (PowerShell or Python).
- 4+ years of experience in network architecture and troubleshooting firewall issues.
- AWS Certified SysOps Administrator, AWS Solutions Architect Associate, Citrix Certified Associate - Virtualization (CCA-V), or similar cloud certification.
Note: Capital One will not sponsor new applicants for employment authorization or offer immigration-related support for this position.
Full-time annual salaries for this role are outlined below: McLean, VA: $127,500 - $145,500; Plano, TX: $115,900 - $132,200; Richmond, VA: $115,900 - $132,200. Salaries may vary based on location and experience.
Incentives may include cash bonuses and long-term incentives based on performance. Capital One provides a comprehensive benefits package supporting your well-being. Salary details will be confirmed in the offer letter.
This role accepts applications for a minimum of 5 business days. Capital One is an equal opportunity employer and is committed to workplace diversity.
If you need accommodations during the application process, please reach out to Capital One Recruiting.