Senior Technical Program Manager

Responsibilities (Text Only) - Program management of multiple simultaneous engagements, delivering status reports to managers, coordinating customer and team resources needed to respond. - Support of customer and internal needs (both pre- and post-onsite deployment), clearly communicating objectives and guidance to stakeholders. - Provide comprehensive project summaries for process improvement, post incident reporting, and ensuring that feedback and data collected for each escalation or incident. - Produce repeatable processes and instruct teams on these processes. - Support logistics, triage, and prioritization of feature requests for the development group. - Accountable for the quality of own work; to be delivered within agreed procedures and timeframes and focused on internal and/or external customer needs. - Maintain a high-level understanding of the security tools and processes used by Microsoft in order to thoroughly answer customer concerns. - Additional operational assistance with the needs of a growing business, including new offering development, internal rhythm of business communications, and field training. - Work independently and effectively, and manage through ambiguity. Qualifications (Text Only) Required/Minimum Qualifications: - Bachelor's degree in engineering, product/technical program management, data analysis, or product development, or equivalent experience. - Experience managing cross-functional and/or cross-team projects. - Experience with cybersecurity and/or security operations. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: - Bachelor's degree in engineering, product/technical program management, data analysis, or product development, or equivalent experience. - Experience managing cross-functional and/or cross-team projects. - Experience with network, identity, or identity technologies, digital forensics and threat hunting, threat intelligence, and/or managed security services. - Strong technical program management and organizational skills, including the ability to manage multiple ongoing engagements. - Ability to work across multiple organizations to identify and execute solutions. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.