How you'll help us Keep Climbing (overview & key responsibilities)
Delta continually looks to new technologies to provide an excellent customer and operational experience, and this role offers an excellent chance to join an IT team that has embraced; and is leading the way, that provides services to the IT partners and to help them speed to market through the offerings that the shared services team provide.
This role will work partnering with Domain teams that develops, delivers and supports customer facing applications that have a direct impact on revenue streams. The ideal Agile TPE, will have worked in an Agile / Scrum / Kanban environment, partnered with business stakeholders (Product Owners, Product Managers) in defining agile requirements (Epics/Stories) and enabling agile teams to deliver.
Responsibilities include but not limited to:
- Working closely with the domains and development teams to ensure that the team clearly understands the required functionality to meet market needs.
- Owns and delivers the development activities in the scrum team.
- Collaborating with product, project and development stakeholders and teams, gathering requirements, coordinating dependencies and identifying risks and opportunities
- Conducts research, performs studies to obtain data; and analyzes problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of NDC specialization.
- Working closely with the Product Owner on one or more Agile development teams by translating product inputs into well-defined functional requirements and user stories.
- Lead story grooming sessions or requirements clarifications sessions.
- Translating product strategy into requirement documents, using cases and process flows.
- Works with application support and development team to fix software bugs and escalated issues
- Ability to write necessary stories to deliver functionality, such as user interaction stories, or system integration stories or API level stories
- Documents, analyzes and proposes process changes or re-engineering approaches based on an understanding of technical problems and solutions as they relate to current and future state business and technical environments
What you need to succeed (minimum qualifications)
- Bachelor's degree in Computer Science, Information Technology, Product, or related field
- 10+ years of experience in product technology and/or product or software development
- 6-8 years of overall experience with minimum 4 years of relevant experience in airline or large enterprise product owner
- Experience in API practice/program at a large organization
- Strong experience in discovery, identification, and documentation of APIs
- Ability to work with multiple IT and business teams to gather and document API requirements
- Experience developing requirements and test scenarios for automated test suites for APIs
- Demonstrated experience with Agile or other rapid application development methods
- Must possess the technical expertise to apply relevant technical processes to appropriate business needs
- Must be able to effectively and professionally communicate with management, staff and customers as well as demonstrate sound judgment/reasoning skills
- Ability to work independently to achieve exceptional results
- Candidate must have the ability to deliver quality work on time and translate planning into action by following applicable established procedures or methodologies
- Must also have the ability to proactively monitor and control task status by collecting and analyzing task data to anticipate and address barriers
- Strong communication, interpersonal skills, customer service skills, customer focus
- Coaches and mentors team members on business processes and in testingEmbraces diverse people, thinking and styles
- Consistently makes safety and security, of self and others, the priority
What will give you a competitive edge (preferred qualifications)
- Master's degree or advanced degree preferred
- 12+ years of technical expertise and experience working in cross functional teams, matrixed environment, or enterprise organization preferred
- Must be able to prioritize work on multiple project teams, with the overall goal of satisfying all deployment needs and effectively supporting diverse clients
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading profit sharing program, and performance incentives.
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave.
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals.
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here