Senior Technical Account Manager
Company Overview
Our client is a leading provider of cloud-based technology solutions that empower financial institutions to enhance trading, analytics, and risk management. Their platform enables firms to streamline front-office development and deploy enterprise-scale solutions with transparency and flexibility.
Role Overview
We're seeking a Senior Technical Account Manager to serve as a strategic partner for clients, ensuring they maximize the value of the platform. This role blends technical expertise with client relationship management, requiring experience in software development and a strong understanding of financial markets.
Key Responsibilities
- Manage relationships with a select group of clients throughout their lifecycle, from onboarding to expansion.
- Develop deep expertise in client use cases, ensuring their needs are met through product adoption and support.
- Act as a bridge between clients and internal teams, including engineering, product management, and support.
- Troubleshoot technical issues, drive feature adoption, and advocate for client-driven enhancements.
- Collaborate with sales and account management to identify growth opportunities and optimize client engagement.
Qualifications
- 7+ years of experience in technical account management, software development, or client success in the fintech space.
- Strong knowledge of financial markets, trading, and risk management.
- Hands-on experience with public cloud solutions (AWS, Azure) and software development.
- Proficiency in at least one programming language (Python, C , Rust).
- Familiarity with financial engineering, modeling, or data science.
- Understanding of SDLC tools and agile methodologies.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- Experience with cloud infrastructure, Docker, and Linux administration.
- Knowledge of fixed income, equities, or derivatives markets.
Compensation & Benefits
- Salary range: $150,000 - $200,000 + bonus + RSUs
- Generous PTO policy with a minimum of 20 days required
- 10 paid company holidays
- 401k match
- Charitable donation match
- Access to online learning platforms for professional development
This role offers the opportunity to work in a fast-paced environment, drive meaningful impact, and collaborate with top-tier professionals in the fintech industry. Apply now.