This position supports the California Department of Public Health's (CDPH) mission and strategic plan by creating customer-focused solutions that are responsive and agile, supporting a modern infrastructure, tools, architecture, and standards to effectively provide efficient services following service-level agreements. The Information Technology Services Division (ITSD) leverages data and technology to create sustainability across CDPH by creating efficient solutions that meet customer expectations and reduce waste, as well as creating innovative solutions, strengthening partnerships and collaborations, and embracing technology.
Under general direction of the Information Technology Manager (ITM) I, Chief, Disease Technology Management Section (DTMS), the Information Technology Specialist (ITS) II performs all aspects of business technology management for information technology (IT) projects of varying size and complexity following Project Management Institute (PMI), California Department of Technology (CDT) standards, CDPH standards, and industry best practices. The ITS II, acting as a Senior Lead Business and Quality Control Specialist, leverages business analysis, testing, and system management tools and practices for various System Development Lifecycle (SDLC) methods (such as waterfall and agile) through the entire maintenance and operation (M&O) life cycle. Some activities include eliciting and documenting functional and non-functional requirements and specifications; developing and sharing tools, processes, techniques and best practices when managing and implementing projects or system modifications; managing IT contract acquisitions and resulting contracts; and ensuring vendor management methods are established and followed.
The ITS II exercises a high degree of independence and proficiency in managing the resolution of the most challenging and difficult IT operation issues that are time sensitive and publicly and politically visible. In addition, the ITS II adheres to organizational governance processes; and manage resources, metrics, and tools to ensure IT service continuity.
The ITS II provides both verbal and written communication to promote clear communication, common understanding, and appropriate information sharing. Collects information and develops quality reports for project teams, executives, stakeholders, and state oversight agencies, and has extensive contact with colleagues at all levels within CDPH. In addition, the ITS II may have contact with control agencies, other departments, other states, and the Federal Government. The ITS II must exercise sound judgment, effectively manage high-complexity projects, and produce timely, high-quality IT products in order to align with the Application Technology and Support Branch's (ATSB) mission to deliver successful technology systems and services that advance the missions of CDPH public health programs.
The ITS II performs duties within the Business Technology Management and IT Project Management domains.
You will find additional information about the job in the Duty Statement .
Working Conditions Telework Information :
This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH's Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.
Travel may be required for this position. Reimbursement for travel takes into consideration an employee's designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.
The headquarters office location for this position is identified in the attached duty statement.
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Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST II
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code :
JC-477423
Position (s):
-053
Working Title:
Senior System Support Specialist
Classification:
INFORMATION TECHNOLOGY SPECIALIST II $8,374.00 - $11,220.00 A
of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people of California.
The Information Technology Services Division (ITSD) within CDPH advances its vision of "Healthy Individuals and Families in Healthful Communities" through the provision of high-quality information resources and technology.
The Disease Technology Management Section (DTMS), within ITSD's Application Technology and Support Branch (ATSB), manages several key systems, including SaPHIRE and CalCONNECT to protect the people in California from the threat of preventable infectious diseases and assists those living with an infectious disease in securing prompt and appropriate access to health care, medications, and associated support services.
The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.
New to State candidates will be hired at the minimum salary of the classification or alternate range, as applicable.
The CDPH is not currently an E-Verify employer.
Department Website:
Special Requirements For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.
A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control 477423 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at . Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.
If you are unable to submit your application electronically through your CalCareers account, please email for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/23/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply . click apply for full job details