Overview:
We are seeking a Senior Systems Engineer with deep experience in Apple ecosystem supportidentity and access management, and enterprise device management. The ideal candidate will be a hands-on technical leader skilled in managing macOS environments, leveraging JAMF for endpoint management, and administering authentication platforms such as Okta. This individual will play a key role in designing, maintaining, and scaling secure, user-friendly infrastructure to support our growing workforce.
Key Responsibilities:
- Serve as the technical lead for all macOS-based systems, ensuring performance, compliance, and user experience are optimized
- Administer and manage Okta for identity lifecycle management, SSO integration, MFA configuration, and security policy enforcement
- Configure and maintain JAMF Pro to automate device provisioning, patching, and compliance across Apple endpoints
- Partner with InfoSec and IT teams to implement best practices around endpoint security, user authentication, and asset control
- Provide Tier 3 support for escalated technical issues related to macOS devices and enterprise authentication tools
- Monitor system performance and lead efforts in automation, scripting, and optimization
- Collaborate on system upgrades, integrations, and rollouts across distributed environments
- Document processes, build playbooks, and support knowledge sharing within the engineering team
- Stay current with trends and developments in Apple device management and identity platforms
Qualifications:
- 5+ years of experience in a systems engineering or IT infrastructure role, with a focus on Apple platforms
- Proven hands-on experience with macOS administration in enterprise settings
- Expertise with JAMF Pro, including configuration profiles, policies, Apple DEP, and zero-touch deployment
- Strong working knowledge of Okta or similar identity providers, including integration and user provisioning
- Proficient in Scripting (eg, Bash, Python) and automation of system tasks
- Familiarity with enterprise security tools, MDM best practices, and compliance frameworks
- Experience with cloud-based tools such as Google Workspace, Microsoft 365, or Zoom is a plus
- Strong communication and documentation skills
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Preferred Skills:
- Experience with Apple Business Manager and Apple School Manager
- Exposure to endpoint protection platforms like CrowdStrike, SentinelOne, etc.
- Previous work in a hybrid or remote-first company environment
- Certifications: JAMF Certified Tech/Admin, Okta Certified Professional, or Apple Certified Support Professional (ACSP)