Senior/Staff Software Engineer, Infrastructure
Pomelo's mission is to increase financial access and empowerment for immigrants and their loved ones back home.
We are proud to be the first financial technology platform to combine consumer credit and global remittances. Our product solves the worst aspects of money transfer by empowering our customers to use credit rather than cash. At the same time, we help immigrants establish their financial future in their new country by building positive credit history with their existing remittance obligations and financially include their loved ones in emerging economies with access to modern financial instruments.
We're a team of 45 and are growing our San Francisco headquarters. Our investors include Keith Rabois of Khosla Ventures (formerly of Founders Fund, CEO at Opendoor, former COO of Square), Kevin Hartz (Co-founder/CEO of Xoom and Eventbrite) of A Capital, The Chainsmokers, The Weeknd, and more.
The Team
As a key member of Pomelo's Infrastructure team, you will be pivotal in building and maintaining the core systems that ensure our platform's reliability, scalability, and performance. Your contributions will directly impact the efficiency and stability of our services, enabling us to deliver a seamless experience to our users.
Your Role
- Ensure the availability, performance, security, and scalability of our production systems
- Collaborate with the engineering team to deploy services across various environments
- Scale our infrastructure to handle traffic spikes and increased capacity during high-volume events
- Provide recommendations for architectural and process improvements
- Maintain an efficient CI/CD pipeline to enable faster and safer software delivery
- Develop and maintain shared tools and infrastructure used by product and engineering teams
- Measure Service Level Indicators (SLIs) and take action to ensure systems meet organizational Service Level Objectives (SLOs)
- Participate in an on-call rotation to address and resolve production-critical issues
- Champion process improvements and automation to reduce manual work and enhance operational health
- Drive continuous improvement of existing systems and tooling, including testing, monitoring, alerting, security, and release processes
- Assist other engineering teams in designing reliable and maintainable systems
- Help define standards, guidelines, and best practices for infrastructure management
Required Qualifications
- To thrive at Pomelo, a growth mindset, low ego, and a focus on high impact are crucial. As our next Infrastructure Software Engineer, you should bring:
- Experience: 5+ years of infrastructure engineering experience, with a proven track record of building scalable systems that handle high traffic
- Education: Bachelor's degree in Computer Science, a related field, or equivalent work experience
- Technical Skills:
- Proficiency in operating and maintaining distributed systems
- Functional knowledge of Linux and Kubernetes
- Expertise in public cloud environments (AWS, GCP) using tools such as Kubernetes, Docker, and Terraform
- Strong coding skills in Java, Rust, or Python
- Expert knowledge of CI/CD workflows and tooling
- Problem Solving: A first principles approach to solving complex problems and a strive for simplicity in solutions
- Mindset: A love for learning, exploration, and continuous growth
- Communication: Excellent communication and writing skills
Nice-To-Have Qualifications
- Experience: Prior experience working at a hyper-growth startup, where you have demonstrated the ability to hit the ground running with minimal direction and adapt quickly to a fast-paced environment
Benefits and Perks (FTE) - ️ A meaningful mission and an opportunity for direct societal impact. We're putting real money back in the hands of the people who need it most and helping immigrants and their families realize the American dream.
- An amazing team and culture. You'll have peers from both top tech companies (e.g. Cash App, Google, Twitter, Uber) and other successful startups (e.g. Affirm, AfterPay, MemSQL). We empower each other to do great work and continue growing.
- Opportunity for major impact, learning, and growth.
- Platinum-level health insurance (medical, dental, vision) - with 100% covered by the company for you and 50% for dependents. Assistance with life insurance.
- Parental leave for the primary or the secondary
- PTO: 3 weeks in your first year, 4 weeks thereafter, plus national holidays
- $300 annual wellness stipend
- Pre-tax funds towards commuting costs
- Twice-a-year company retreats. Previous trips include skiing in Park City, getting sun and surf in Cabo, Mexico, and a cruise excursion to The Bahamas.
- ️ In Office Meals: Lunch, dinner, and snacks provided daily