Join Capital One, a dynamic technology leader, as a Senior Software Engineer specializing in ServiceNow within our Cloud Operations Resilience Engineering team. If you have a passion for building innovative solutions and tackling complex business challenges in a collaborative environment, this role is for you.
In this position, you will be integral in transforming Capital One's foundational cloud infrastructure, enhancing observability, connectivity, resilience, and availability.
Key Responsibilities: - Develop and enhance ServiceNow modules for IT Asset Management, IT Risk Management, and IT Service Management.
- Design solutions based on business requirements, utilizing ServiceNow and related web technologies.
- Configure and deploy new functionalities, adhering to SDLC/DevOps processes.
- Collaborate with cross-functional teams, including management, business users, and developers.
- Create comprehensive system documentation including requirements and design documents.
- Assist with platform requests, maintenance, enhancements, and defect fixes.
- Develop custom reports and dashboards, generating KPIs and supporting metrics.
- Utilize your knowledge of JavaScript and Glide for effective solutions.
- Integrate ServiceNow with other systems using web services and technologies such as REST/SOAP, XML, HTML, AJAX, and CSS.
- Engage with modern web technologies, including AngularJS, AJAX, and jQuery.
Basic Qualifications: - Bachelor's Degree.
- At least 3 years of experience in software engineering.
Preferred Qualifications: - 2+ years of experience programming and administering ServiceNow.
- 3+ years working with web technologies (JavaScript, XML, HTML, AJAX, CSS).
- 2+ years of Java development experience.
- 3+ years of experience customizing ServiceNow, including screen tailoring, workflow administration, and custom scripting.
- 1+ years of experience with AWS, GCP, or Microsoft Azure.
- 2+ years working within Agile practices.
Please note, this role is not eligible for immigration sponsorship. The position's salary range varies by location, with salaries for software engineers typically ranging from $144,200 to $181,000. In addition, the role offers performance-based incentives and a comprehensive benefits package.
Capital One is committed to fostering an inclusive work environment. We encourage all qualified applicants to apply and we recognize the importance of diversity in our teams.