Responsibilities:
- Hands-on developing of ServiceNow CMDB and IT Asset Management modules and partner with enterprise tools/systems to integrate as needed
- Work with product owners to understand desired application capabilities and testing scenarios
- Continuously improve software engineering practices
- Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies
- Lead the craftsmanship, availability, resilience and scalability of solutions
- Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
- Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity.
Basic Qualifications:
- High School Diploma, GED or equivalent certification
- At least 8 years of ServiceNow Development Experience
Preferred Qualifications:
- Bachelor's Degree
- Lead complex cross functional initiatives. Experience working with customers/stakeholder and cross functional engineering teams to identify business and platform needs/problems, design solutions and take ownership of end to end development, deployment and maintenance of solutions.
- Strong hands on coding experience and ability to deliver software systems with high quality.
- Solid understanding of ServiceNow platform capability. Be the SME for customers and go-to-person for engineering team members for solving complex engineering problems. Mentor and level up engineers through code review, architecture/design review and mentoring.
- Proven record of introducing new tools and technologies to improve software systems and teams productivity.
- 8+ years of Experience with ServiceNow platform and application development. Expert level understanding of
- Creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows e
- ServiceNow platform scripting (JavaScript, GlideScript), REST and SOAP integrations, and ServiceNow development tools
- Creating, configuring, and customizing ServiceNow applications for new and existing implementations.
- Create and configure functional data such as Notifications and Service Level Agreements.
- Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
- At least 3+ years of experience in IT Asset Management
- At least 3+ years of experience in IT Operations Management
- At least 3+ years of experience in Workflow Development