Become a part of our caring community and help us put health first The Senior Scrum Master facilitates and aligns across one or more teams including Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. Acts as a catalyst for change by making the evolving processes work for the entire team. Acts as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. Shares learnings with a community of like-minded Scrum Masters to accelerate Humana's agile transformation. Drives the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of assigned team(s). The Senior Scrum Master performs moderately complex to complex work necessitating independent initiative, judgement as well as a need to react quickly and adapt to changing department or team needs.
- Guide the Scrum Team on how to use Scrum and SAFe practices and patterns to deliver high-quality products and services to our customers.
- Navigate easily through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members.
- Create an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.
- Get team(s) to a high-performing level by nurturing self-organization and team cohesion.
- Facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Supports PI Planning, System Demos and Inspect and Adapt sessions.
- Mentor the Product Owner(s) in user story creation, prioritization and Product Backlog refinement ensuring the team focuses on technical needs, including improvements to testing and deployment processes.
- Facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes. Make work visible to ensure impediments are removed and progress is viewable and continuous.
- Utilize and correlate data and team metrics to demonstrate team capacity, predictability and maturity.
- Help teams navigate through organizational change leveraging change management frameworks such as Kotter's Leading Change and PROSCI ADKAR.
- Collaborate with other Scrum Masters and Agile Coaches to contribute to the improvement of Agile practices within the organization, including sharing through Communities of Practice.
- Work impacts the achievement of results for the department; influencing departmental strategies. Makes decisions on moderately complex issues exercising discretion and judgement over policies and practices. Works independently determining methods and approach to work. Determines priorities and timelines for own work.
Use your skills to make an impact Required Qualifications: - 5+ years related experience including 3+ years as a Scrum Master.
- 2+ years of experience working with agile methodologies on large scale, technically complex projects.
- Thorough understanding of agile methodologies, values, practices and patterns.
- Proven experience coaching and mentoring others.
- Proven ability to facilitate the removal of impediments.
- Advanced facilitation, presentation, influencing, and relationship management skills.
- Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)
- Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile , IC-Agile ATF(Agile Team Facilitator).
- Experience with Agile Tracking tools (agile lifecycle management tools) such as ADO, Jira, VersionOne (Digital.ai), Rally
Preferred Qualifications: - Bachelor's degree in Business, Information Technology or a related field
- 5+ years of experience as a Scrum Master working in a Scaled Agile Framework (SAFe)
- Experience leveraging data and team metrics to demonstrate team capacity, predictability & maturity
•Experience with Lean and implementing a process improvement mindset. - Experience with Portfolio tools such as Service Now, Jira Align, PlanView/Leankit, Rally
- Agile coaching experience with Agile methodologies such as Scrum or Kanban
- Scaled Agile (SAFe) certification(s): Scrum Master or Advanced Scrum Master
- Experience with testing practices (Gherkin) and DevOps.
- Experience with Azure Dev Ops as a product backlog tool.
Additional Information Why Humana Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Work-At-Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Social Security Task Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how he information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours 40
Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$97,900 - $133,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 04-24-2025
About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements . click apply for full job details