Position: Senior Salesforce Architect
Location: On-site (Plano, TX, United States)
Duration : 9+ Months
JD:
Required Skills: Salesforce Loyalty Cloud, Loyalty Management
Job Description:
We are seeking a highly skilled Architect with exp on Loyalty Cloud professional to design, implement, and manage loyalty programs using Salesforce Loyalty Management. The ideal candidate will have hands-on experience with Salesforce ecosystem tools and a deep understanding of customer engagement and retention strategies.
Key Responsibilities:
• Design and implement Loyalty Programs using Salesforce Loyalty Cloud.
• Configure and customize Loyalty Management objects, rules, tiers, and promotions.
• Integrate Loyalty Cloud with other Salesforce clouds (e.g., Marketing, Service, Experience).
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Develop automation using Process Builder, Flow, and Apex (as needed).
• Monitor program performance and suggest enhancements based on analytics and KPIs.
• Ensure data integrity, security, and compliance within Salesforce.
• Provide end-user training and documentation.
Required Skills & Experience:
• 3-5+ years of experience in Salesforce platform development and configuration.
• Hands-on experience with Salesforce Loyalty Management (Loyalty Cloud).
• Strong understanding of Salesforce core concepts (objects, fields, relationships, automation tools).
• Experience with Apex, Lightning Web Components (LWC), and Salesforce APIs.
• Familiarity with Marketing Cloud or Service Cloud is a plus.
• Salesforce certifications such as:
o Salesforce Certified Loyalty Management Accredited Professional (highly preferred)
o Salesforce Platform Developer I/II
o Salesforce Administrator / App Builder
Thanks & Regards
G Naveen Kumar
Email :
Surya Systems, Inc