OneSparQ is looking for an Experienced Sr Salesforce Admin to join a growing company in Atlanta, GA.
Required Skills:
- 7+ years of hands on experience as a Salesforce Administrator
- Bachelors degree in Computer Science, Information Systems, or related field
- Strong knowledge of CPQ and billing
- Background creating configurations and workflows for Sales/Experience/Service clouds
- Salesforce Admin Certification
- Experience with configurations and process enhancements
Additional Skills: (not required)
- Salesforce lightning development experience
- Certinia ERP
Responsibilities:
- Operate with a "total service" mindset; in all interactions - for both the process and technical health of the application portfolio managed by the team
- Provide leadership and mentoring to a small to large group of enterprise analysts
- High degree of understanding of most dependencies, interfaces and services required by assigned components and other related areas of the system
- Ability to effectively prioritize and execute tasks in a fast-paced environment, including estimating and planning own and others work
- Meet with decision makers, systems owners, and end users to define/document business, financial, and operations requirements and systems goals, and identify and resolve systems and process issues
- Lead requirements sessions in prototyping new systems and features to enhance business processes, operations, and information process flow
- Performs advanced complex configuration activities in platform supported
- Provide thought leadership on how to enhance our systems to make our users more effective
- Prepare and deliver reports, recommendations, or alternatives that address business challenges
- Create process flows, requirement specifications/story definition, diagrams, and charts to provide as input direction to software engineers
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
- Coordinate, support, and conduct orientation and training to end users for all modified and new systems as needed in a way they can easily learn and apply
- Partners with internal business constituents to facilitate, implement and support processes and controls that increase overall efficiencies and decrease applicable risks to the enterprise
- Facilitates knowledge transfer within the team and beyond
- Ability to influence and negotiate agreement on scope and schedule with business partners
- Major participant in demand and planning (include roadmap) management conversations with assigned business partners around their needs for ETS related services
- Assist (sometimes lead) in organizing, planning and managing projects and ensuring all related SDLC activities are executed with quality and within schedule
- Ability to be flexible while delivering assignments with understanding that deliverables may change based on business needs