Salesforce Administrator (with Development Experience) Location: Alpharetta, GA (Hybrid - 3 days onsite per week)
We are seeking an experienced
Salesforce Administrator with a strong background in both administration and development to join our team in Alpharetta, GA. This hybrid role requires a self-motivated professional who can work across departments to maintain, enhance, and expand our Salesforce platform-including Sales Cloud, Service Cloud, and Field Service-while also contributing to development initiatives.
Key Responsibilities: - Configure, maintain, and optimize Salesforce Sales Cloud, Service Cloud, and Field Service modules.
- Perform routine system administration tasks, including data management, user access, and security configuration.
- Proactively monitor system performance and troubleshoot issues to ensure platform stability and reliability.
- Collaborate with business stakeholders to gather requirements and implement scalable Salesforce solutions.
- Support the development and rollout of new features and enhancements using declarative tools and custom code when necessary.
- Create and maintain comprehensive documentation of system configurations, workflows, and standard operating procedures.
- Train and support end-users, promoting best practices and system adoption across departments.
- Collaborate with development teams to design and implement custom solutions using Apex, Visualforce, and Lightning Components.
- Stay current on Salesforce releases and recommend applicable features and improvements.
Qualifications: - Salesforce Administrator Certification required.
- 7-10 years of experience as a Salesforce Administrator with hands-on experience in Sales Cloud, Service Cloud, and Field Service.
- Proven experience in Salesforce development, including Apex, Visualforce, and Lightning Component development.
- Strong understanding of Salesforce architecture, standard/custom objects, validation rules, workflows, and automation tools (Flow, Process Builder).
- Excellent communication skills and ability to work collaboratively with cross-functional teams.
- Strong analytical, problem-solving, and project management skills.
- Ability to manage multiple priorities in a fast-paced, dynamic environment.
This is a great opportunity for a seasoned Salesforce professional looking to blend administration and development work to drive business success. Join our collaborative team and make a meaningful impact across our Salesforce ecosystem.