Jackson Hogg have partnered with a specialist manufacturing business in the Middlesbrough area, on a Senior Quality Manager position, reporting into the Quality Director.
Senior Quality Manager Responsibilities
- Provide support of nonconforming material (NCR) and customer complaints, perform investigations, material dispositions, and communicate with customers and/or suppliers.
- Facilitate supplier corrective action (SCAR) subsystem, communicate with suppliers, and follow up on investigations and corrective action planning and implementation by suppliers
- Support corrective and preventive action (CAPA) subsystem, perform investigations, follow up on corrections, root cause investigations, corrective action plan, implementation, and effectiveness verification plan
- Perform the qualification of new and existing suppliers, perform supplier audits, monitor supplier performance provide scorecards, and other related supplier management activities.
- Facilitate the execution of Risk Management activities
- Identify statistically based sampling plans for inspections and testing
- Participate in internal and external (ISO, MDD/MDR, customer, supplier) audits and FDA inspections
- Support Post-Market Surveillance (PMS) activities as required
- Collect and report Quality metrics and data as required
- Identify and implement opportunities for continuous improvement
- Perform other Quality System related duties as required, communicate with customers and or suppliers as needed providing compliance information i.e., RoHS, conflict materials, prop 65 etc. as needed.
- Interdepartmental relationships and transactions
- Support and development of the company QMS
- NPI project support
Senior Quality Manager Requirements
- Quality Engineering experience in a manufacturing or industrial environment, preferably in an FDA/ISO regulated environment
- Knowledge of statistical sampling and analysis
- Technical writing experience
- Experience performing quality audits and utilizing manufacturing processes, techniques, and continuous improvement methodologies (i.e., Six Sigma, Lean manufacturing, etc.).
- Team management experience