Senior Program Ops Manager, EU FBA Supply Chain
Job ID: Amazon EU SARL (Poland Branch) - J81
Today, over 60% of worldwide purchases on Amazon are for products from third-party businesses, mostly from Small- and Medium-sized businesses. Fulfillment by Amazon (FBA) enables these businesses (our Selling Partners) to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25+ years. Selling Partners can list and sell their products across all of our European sites from a single account. This frees them to concentrate on what they do best - finding and developing new products and marketing them to potential customers.
Amazon currently seeks a creative, dynamic and experienced Sr. Program Ops Manager to join the EU FBA Supply Chain team to drive complex projects. A successful candidate must be able to work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong analytical abilities, relationship building skills and superb project management capabilities.
Some of the qualities that we are looking for: you are results-oriented (and have a track record of repeatedly delivering great results); you are an innovator (and have already proven it); you have the intellect and horsepower to solve really complex problems (some may say impossible to solve); you are an owner, and do what it takes to make your team successful; you have relentlessly high standards (some may say too high); you are customer obsessed; you operate well in an ambiguous environment; and finally, you have a burning desire to be a part of something really big.
Key job responsibilities
Drive the implementation of strategic initiatives to optimize the supply chain
Establish business goals, as well as supporting metrics and key performance indicators (KPI) for success
Analyze and solve business problems at their root, stepping back to understand the broader context
Partner with global product, program and operational teams to build scalable solutions
Enhance our products and processes to ensure lowest cost-to-serve for Selling Partners and Amazon
BASIC QUALIFICATIONS
The ideal candidate would have:
6+ years of broad experience in understanding operational processes and driving performance improvement (ideally within the supply chain domain)
Bachelor's degree in Business Administration, Supply Chain/Operations, Engineering, Statistics, Finance or similar
Sound business judgment with strong analytical skills and a proven track record of delivering programmatic change
Exceptional ability to communicate, both written and verbal, across a diverse set of stakeholders
Ability to work effectively with tight deadlines in a fast-paced environment
PREFERRED QUALIFICATIONS
Master's degree in business, operations, engineering or similar; experience in interacting with and influencing cross-functional teams; and experience with SQL or other programming languages would be a plus.
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