About the Position
Union Privilege, doing business as Union Plus, provides a wide range of programs, discounts, and services to support the nearly 15 million members of the 60+ unions that are part of the AFL-CIO labor federation. The programs are provided through partnerships with top brands in their respective industries. The mortgage and credit card programs are two flagship programs for Union Plus and have unique benefits built into the programs to support union members. Due to the importance of these programs and our ambitious growth targets, we are seeking a qualified candidate to be responsible for the day-to-day management of these programs, including relationship management, program growth, and development of the annual plan and reporting against progress. Additionally, the Senior Manager will be responsible for the strategic review and analyses of competitive product pricing and features. She/he will also serve as the liaison between Union Privilege, the program administrators, and union leaders and members for operational issues as well as be responsible for service quality, compliance issues, and reporting.
In an average week, you may:
Participate in internal and external cross team meetings to share program results and plan activities to achieve program growth goals
Collaborate with the communications, marketing, union outreach, and legal departments on the development and implementation of campaigns
Provide reporting for senior management and affiliate organizations outlining the performance of the program and/or campaigns
Work with external partners to resolve operational issues
About You
You enjoy:
Managing complex projects involving multiple stakeholders
Building and maintaining excellent working relationships with partners
Being a self-starter with a focus on details
Working internally and externally to grow programs
A collaborative work environment
Requirements
4-year college degree, preferably in business or finance, an MBA a plus
Minimum of 3-5 years experience in consumer product development, the enhancement of existing products, and/or the management of product operations and marketing
Thorough knowledge of the credit card and mortgage industries
Experience with affinity programs/relationships
Demonstrated ability to analyze program and/or product financials and data and recommend appropriate action
Demonstrated ability to conduct a comparative analysis of products and businesses using industry resources
Ability to analyze marketing reports and project sales
Demonstrated ability to develop and maintain strong and productive relationships with partners
Ability to achieve program and product goals through negotiation and persuasion using industry knowledge and interpersonal skills
Experience managing complex projects
Incredible attention to detail
Strong written and verbal communication skills
This position is located at Union Privilege's Washington, DC headquarters. Union Privilege is an equal opportunity employer.
Compensation and Benefits
Salary for this full-time position is competitive. Union Privilege also provides a very generous benefits package, including a pension, fully-paid health coverage, and other benefits. Union Privilege currently has a hybrid office policy with flexible work-from-home options. However, staff are expected to be available at short notice for in-person meetings at the Washington, DC Office as needed.
To Apply for the Position
Due to the pace of this search, candidates are encouraged to apply as soon as possible. Applications should include a cover letter and resume.
All submission should be sent to with Senior Product Manager in the subject line.
About Union Privilege
Since 1986, Union Privilege has tailored Union Plus programs to serve today's working families in their lives off-the-job. At Union Privilege, we are committed to improving the quality of life of working families through our unique products and services. We achieve our mission through:
Solidarity: By using the strength of unions and the purchasing power of nearly 15 million union members, we can negotiate good programs at competitive prices.
Savings & Unique Programs: Quality programs and services promote better lifestyles for working families - including wireless discounts, travel discounts, auto insurance, financial services, legal service, hardship assistance plans, and much more.
Service: Union Plus staff support customers and advocate union members' rights and the best services with Union Plus program providers. Plus our customer tips and resources help union members make informed decisions for themselves and their families.