Senior Product Manager

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Senior Product Manager, Data & Analytics Products

We are seeking a Senior Product Manager to lead our Data View product within our Data & Ecosystem Platform subdivision. This position is in our Data & Analytics Product zone, which drives product development across a spectrum of customer-facing data and analytics tools that unlock insights and support the diverse needs of the athenahealth customer base.

The Team: The Data View team is responsible for a premium data product that provides athenahealth customers with direct access to their clinical, financial, quality, and patient encounter data. Data View supports a variety of athenahealth customers and partners looking to leverage robust, flexible analytics capabilities across their practice or health system. We are a mission-driven team of product, engineering, UX, operations, and analytics professionals passionate about removing data complexity and helping customers get to the insights they need to effectively run their practice and deliver quality patient care.

This role will be focused on driving enhanced customer value and growth of the Data View product. Key responsibilities include: understanding the market and customers, evolving the product vision and strategy, developing business cases, ensuring a product or set of product features meets business requirements, and leading product feature delivery. This position will work daily within scrum teams to define and write user stories, prioritize product backlogs, and make trade-offs between scope and schedule. In addition, this role will build relationships with customers to understand user needs and market opportunities to shape the product strategy. This position will also partner closely with other internal teams to drive overall product success, including operations and sales teams, as well as various business domain owners and analysts.

You have a passion for healthcare and a background in data products and/or analytics. You enjoy building relationships, working across functions and influencing both horizontally and vertically. You're keenly user-focused, finding ways to push forward towards solutions that deliver customer value while meeting deadlines. You possess the ability to prioritize and multi-task in a fast-paced environment and manage multiple projects and features simultaneously; you demonstrate sound judgement when determining whether to act independently or escalate.

This is a hybrid role based in Boston, MA.

Job Responsibilities

1. Serve as Product Owner for scrum teams covering assigned product area; drive ongoing backlog allocations and prioritization, in partnership with engineering and UX team members
2. Create multi-release product roadmaps and clearly communicate plans across the organization and to customers
3. Engage directly with customers, including senior leadership, to understand their data needs and challenges, translating insights into actionable product features and enhancements
4. Identify and track key performance indicators to measure the success of data products and drive continuous improvement.
5. Experience testing and validating products in the market
6. Partner with Product Management leaders to drive portfolio and product strategy
7. Engage with Sales, Customer Success, Operations, Marketing, Analytics, and other internal partner teams as needed to determine best ways to communicate product to customers
8. Understand product dependencies across teams, and negotiate trade-offs with appropriate stakeholders as needed
9. Contribute to the development of overall product management team by lending your knowledge and experience to teach others what you know

Typical Qualifications

1. Bachelor's Degree or equivalent combination of education, training, and experience required
2. 7+ years overall professional experience, inclusive of a minimum of 4-6 years of product management experience
3. Understanding of product management best practices, including agile development environments
4. Excellent verbal and written communication skills, especially with senior leaders and customers
5. Background in data and analytics products, including familiarity with data architecture, data modeling, and data warehousing/analytics
6. Experience with Snowflake a plus
7. Understanding of healthcare/health IT environments a plus
8. Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities
9. Ability to explain your positioning to various people around the company in an effective way