Randstad Digital is seeking a highly skilled Senior QA Developer with extensive NICE Nexidia experience for a remote contract opportunity with a state client. In this role, you will be responsible for implementing and testing a Nexidia solution, including setting up queries, analytics, reports, and dashboards. You will also develop automated QA scripts, dashboards, reports, and queries to streamline the client's QA operations.
Responsibilities: - Configure and customize NICE Nexidia for a state client implementation.
- Develop and implement automated QA scripts and test plans.
- Create and customize dashboards, reports, and queries within Nexidia.
- Validate call intent accuracy and QA scoring through thorough testing.
- Collaborate with the project team to ensure successful implementation.
- Work remotely and maintain effective communication.
Required Skills: - Extensive hands-on experience with NICE Nexidia development and configuration.
- Strong QA development skills, including automated testing.
- Proficiency in creating and customizing dashboards, reports, and queries.
- Excellent analytical and problem-solving abilities.
- Ability to work independently in a remote environment.
Preferred Skills: - Experience working with public sector clients.
Details: - Location: Remote
- Duration: 14 weeks, 5 days.
- Chance of extension: Low.
- Hours: 40 hours per week.