ABOUT THIS POSITION The City of Phoenix is honored to be recognized on the Forbes list of America's Best-In-State Employers 2024. This prestigious award is presented by Forbes and Statista Inc., the leading statistics portal and industry ranking provider.
With more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. Whether you're an experienced professional or just starting your career, working in public service offers many rewards. Be a part of building the Phoenix of tomorrow.
The Information Technology Services department has an opening for an experienced Senior Network Engineer to support the Enterprise Network Support team. In this role you will be responsible for designing, implementing, and maintaining the City's network infrastructure. As a key member of the network operations team, you will provide hands-on expertise and support in the management of Cisco Catalyst routers and switches, ensuring the network's reliability, performance, and security. This role requires both strategic thinking and technical expertise to address complex network challenges and optimize the network architecture.
This position may be eligible for a hybrid in-office/telework schedule which will be up to two days a week remote and three days onsite. Telework is subject to department approval and could change in the future.
Responsibilities include:
- Design, implement, and manage Cisco Catalyst-based network infrastructure, including routers, switches and wireless access points.
- Troubleshoot and resolve complex network issues, ensuring high availability and performance of the network.
- Perform network configurations, upgrades, and patch management on Cisco Catalyst devices.
- Monitor network performance and conduct routine network health checks to identify and mitigate issues proactively.
- Provide technical leadership and mentorship to junior network engineers and other team members.
- Collaborate with cross-functional teams to support network-related projects, including deployment of new services and technologies.
- Conduct capacity planning, performance analysis, and assist in the development of network scalability strategies.
- Work with network monitoring tools to track and analyze network traffic and performance metrics.
- Ensure network security best practices are followed and recommend enhancements to safeguard the network from vulnerabilities and threats.
- Maintain comprehensive documentation on network architecture, configurations, and troubleshooting procedures.
- Participate in on-call support rotation as needed.
IDEAL CANDIDATE - Deep understanding of networking protocols such as TCP/IP, VLANs, OSPF, EIGRP, BGP, STP, and VTP.
- Strong knowledge of Wireshark or other packet capture tools.
- Expertise in routing and switching protocols, including VLANs, inter-VLAN routing, and link aggregation.
- Skilled in wireless networking and configuration (Cisco wireless controllers, access points).
- Ability to analyze complex network issues and provide efficient solutions.
- Ability to work effectively both independently and as part of a team.
- Excellent verbal and written communication skills.
SALARY Pay Range: $93,121.60 to $131,040.00/annually.
Hiring Range: $93,121.60 to $118,872.00/annually.
Pay Range Explanation: - Pay range is the entire compensation range for the position classification.
- Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
BENEFITS A comprehensive benefits package is offered which includes:
- Traditional pension with employer and employee contributions, click here for more details: Pension Information
- 401(a) and 457 plans with employer contributions
- Choice of generous medical HMO, PPO, or HSA/HDHP plans
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
- Wellness incentive of up to $720 annually
- Dental, vision, and life insurance options
- Employer paid long-term disability
- Free Bus/light rail pass
- Tuition reimbursement program up to $6,500 per year
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
- Federal Student Loan Forgiveness offered through Savi
For more details, visit: Unit 007 Benefits
MINIMUM QUALIFICATIONS - Two years of experience as an Information Technology Systems Specialist involving database management and on-line telecommunications.
- Bachelor's degree in computer science, math, or a related field.
- Other combinations of experience and education that meet the minimum requirements may be substituted.
- All finalists for positions are subject to a criminal background check applicable to the department or position.
- This position is subject to Criminal Justice Information Systems (CJIS) background standards. Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate suitability for the job.
- Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
- For information regarding pre-screening and driving positions, click here .
- The City job description can be found here .
PREFERRED QUALIFICATIONS The minimum qualifications listed above, plus:
- Five years of experience in supporting Cisco switches, routers and Wi-Fi equipment.
- Experience with automation and scripting (e.g., Python, Catalyst Center) for network operations.
- Experience with software defined networking solutions.
- Experience with SolarWinds or Splunk for monitoring Cisco networking equipment.
- Experience supporting Cisco MPLS architecture in a large enterprise.
- Cisco Certified Network Professional (CCNP) or higher certification in active standing.
RECRUITMENT DATES Recruitment closes April 23, 2025. All materials must be received by 11:59 p.m. on this date.
This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
HOW TO APPLY Apply online by completing the required information and attaching,
as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
During the online application process, you will provide responses to questions regarding your experience and qualifications. Information you provide in these questions should align to the information in your resume. Information not consistent with your resume may not be considered when determining your education and/or experience level.
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REFERENCE Senior Info Tech Systems Spec, JC:09570, ID 57738, 4/10/2025, USM, KA, Benefits:007.
Building the Phoenix of tomorrow.
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.