- Need STRONG Exp in any ONE of these skills: Velocloud / Aruba Wireless / Aruba ClearPass (Mandate)
Mandatory Experience: VMware Velocloud SD-WAN, Cisco Routing, Switching (Arista and Cisco), Aruba Wireless(WLAN), Aruba ClearPass, Load Balancer, NetScaler, and Zscaler.
The ideal candidate must have deep experience in networking technologies, such as routing - including hands-on experience with running routing protocols like BGP, EIGRP, and OSPF; Load Balancer (F5); switching; wireless networking; SD-WAN; managing heterogeneous environments; generating metrics related to network performance, capacity, and availability. The candidate should also have a strong background in network performance management, service delivery, and strategic operations planning, with a strong technical orientation and creative problem-solving skills.
Key responsibilities include:
• This is a hands-on technical role.
• Provide tier 3 (Professional level) operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis.
• Independently own the Network Infrastructure support, solve complex issues, and suggest design modifications as appropriate.
• The resource must have good and extensive knowledge and hands-on experience with Aruba Wireless.
• The resource must have experience in LAN switching, including troubleshooting various LAN-related issues like VTP and STP, and should be familiar with packet capture on various platforms.
• Must have worked on multiple routing technologies and be able to resolve issues related to BGP, EIGRP, and OSPF.
• The Resource must have knowledge of VMware Velocloud SD-WAN.
• Knowledge of maintaining DHCP servers.
• Knowledge of various Radius/TACacs, NAC and security tools, including Aruba ClearPass.
• Must have prior experience in managing Zscaler, including ZIA and ZPA.
• Perform monitoring and maintenance of the overall environment working with experienced team members.
• Perform change controls. Update process documentation and team portals.
• Participate in troubleshooting, capacity planning and analysis, performance analysis, and Root Cause Analysis.
• Communicate with peers and managers regarding system issues and participate in 24x7 on-call rotations.
• Automate operational tasks to simplify and enhance process robustness.
• Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
• Manage network service providers and matrixed resources.
• Refresh heat-maps and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity.
• Monitor and analyze statistical data to develop improvement plans for network and application performance.