Join our team at Virgin Media O2 and help shape the future of our networks. Supporting the Networks Leadership team, you'll play a key role in crafting and delivering the network narrative across fixed and mobile, aligning it with our strategy.
You'll develop dynamic network engagement plans, managing creative campaigns that educate and inspire customers, partners, and stakeholders. You'll simplify complex network information and create engaging communications like videos, infographics, and whitepapers to empower our teams and employees. Additionally, you'll support customer-facing teams with insightful content, while planning and running impactful events that engage thousands of customers. This is your chance to make a real difference and drive our network satisfaction and confidence forward.
Who we are
The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is anequal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
In order to be considered, you must have the following experience;
- Expert writer, who can adapt written style for different media
- Experience in planning and delivering creative campaigns across various communications channels (e.g. social, internal, customer communications, PR etc.)
- Excellent stakeholder management skills, with the confidence and ability to influence at all levels
- Ability to translate complex data into simple language for various audiences
- Project management skills - with the ability to juggle multiple projects at the same time
The other stuff we are looking for
We'd also love you to bring;
- Basic knowledge of Mobile/Fixed Network Communications
- Experience of event management
- Experience creating engaging social media campaigns
What's in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an initial chat with the Manager and then a competency interview/presentation.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.